there are two primary reasons to delegate; to build capacity and to build competence. In this cast we dig deep into the building capacity reason. The challenge for many managers is that they believe that there is already too much to do and they think that by delegating they will overburden their direct reports. This is false. What we need to consider is that by stopping non value added activities you free your employees up to do the important work. This is a critical component in the delegation process.
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