sorry for the delay folks, i had a mixup in my communication with my sound engineer. My responsibility. Here is yesterdays cast... I love this technique! Getting past the ego wall of another human being is by far one of the most powerful influence techniques in my repertoire. This technique is respect based and completely consistent with a learning culture. It gives you access to developmental data that will help you grow your team while getting them to get the right things done. In this cast i also dig into the what versus how conversation that i believe is central to performance improvement.