In the Harry Bosch fictional novel series the main character lives by the phrase "everyone counts or no one counts". I coudn't agree more. How you treat your contingent workers shows a lot about your respect for employees. Make no mistake respecting all of your employees is a foundational strategy to creating an engaged workforce. This cast explores how you as a senior leader can ensure that your firm is building the right culture where all employees feel respected and engaged. We discuss how communication can facilitate better outcomes. Whether it is vertical communication, lateral communication, one on one communication your responsibility to get it right matters. In our who does what by when, I give you an action item to go do some management by walking around.