If it ain't broke, don't fix it, that's not the way we do things around here. Every time i hear these two often repeated phrases I cringe. It seems to me this is lazy thinking. Okay sure there may actually be a valid reason somewhere in the distant past when the way we do things was designed that that way actually made sense. However, most of the time we hear these phrases it's just lazy thinking. In this cast learn why managers resist change and what specific actions you can take to help them engage in it and improve your business processes.